Today, Franklin leverages his extensive experience in marketing, training, and leadership development to train professionals across industries. He is a certified digital marketing professional (Digital Marketing Institute, UK), an accredited HRDCorp trainer and business coach, and has led successful digital marketing and branding campaigns in Malaysia and Indonesia.

With certifications in ICDL Artificial Intelligence and Microsoft 365 Copilot, Franklin specializes in practical, hands-on training that helps participants use generative AI tools like ChatGPT, Microsoft Copilot 365, and Gemini in Google workspace to work more efficiently. His workshops focus on applying AI in writing, research, content creation, communication, and automation to streamline day-to-day tasks across areas such as sales, marketing, customer service, planning, and communication.

What sets Franklin’s AI training apart is his ability to tailor sessions to specific job roles and departments—including educators, engineers, HR teams, communications units, and senior management. He has delivered customized training for participants from well-known organizations such as MOE (Ministry of education) , JAPEN (Jabatan Penerangan) , HRDCORP, MAHB, JKR Sarawak, OSRAM, INTEL, ORYX, ALTERA, Technip Energies, LOW YAT Group, Keysight, Unicharm, Swinburne University of Technology, Taylor’s University, UNITEN University, RTM, TV3, MAYBANK, UNICHARM Malaysia and MITSUI. THE HAS ALSO CONDUCTED ai TRAININGS IN Brunei. These experiences give him a deep understanding of different industries, enabling him to deliver relevant and effective training.

Franklin is certified in Microsoft 365 applications and specializes in helping participants use Copilot seamlessly across Microsoft 365 apps to enhance productivity. He is also experienced in delivering training on Gemini within the Google Workspace environment. 

Passionate about helping others grow, Franklin combines real-world experience, practical tools, and a friendly approach to ensure participants learn new skills with confidence and can apply them immediately in their work.