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Home > Booklist > eStore User Login Guide > Login Guide (Online Customer)
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STEP 1

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  • Go to www.ubsm.com.my/logins

  • For new users, REGISTER at LOGINS to create your eStore account by filling in your details and SUBMIT.

  • After registration is completed, you are automatically logged into your eStore account.
  • An account activation email with your Login-ID and password will be send to your registered email address. (Please check in the SPAM/JUNK folder, if it's not in the INBOX)

STEP 2

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  • After your eStore account is activated
  • Select eStore on top of the screen. You will see a selection of books.
  • Select the ITEM or by entering the QUANTITY required and ADD TO CART.
  • The final SUBTOTAL quantity will be shown at the bottom.

STEP 3

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  • You will be diverted to 'Item(s) Added' page,

    1.  If you wish to order more books, select CONTINUE BROWSING then select eSTORE or PROMOTIONS on top of the screen. 

    2. For payment, select PROCEED TO CHECKOUT.




STEP 4

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  • Checkout Stage 1 of 3: gives an overview of items selected and subtotal of payment amount, also key-in the voucher code (if any). Confirm your items and payment amount, and select NEXT.








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  • Checkout Stage 2 of 3: select a delivery option. 

1. DELIVERY option, send to home / office address. Complete all fields accurately. There will be delivery charges. We do not deliver to post boxes.

2. SELF-COLLECTION options are freight free. A text notification will be sent to you when the items purchased are ready for collection.


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  • Checkout Stage 3 of 3: to confirm purchase.

⇒ A final overview of GRAND TOTAL

  • item selected
  • delivery option selected
  • selected address + automated delivery charges or self-collection point

⇒ Please ensure all fields are correct at this point, select a MODE OF PAYMENT and PROCEED with payment.

  • Please follow the payment gateway instructions to complete the payment.




STEP 5

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  • Upon payment transaction completed, a tax invoice will be emailed to you.

  • Please take the TRANSACTION ID as your reference.

STEP 6

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  • You may check your selected DELIVERY LOCATION or SELF-COLLECTION POINT by logging into your eStore account and selecting TRANSACTION HISTORY.

  • All purchases are firm and there is a no returns or exchanges policy. Exchanges of defective items must be made within one week of receipt. You are encouraged to check carefully before making your purchase.