Verbal Communication
The Verbal Communication course will develop students English speaking skills to help them create good rapport with others and communicate their messages clearly. The course teaches them techniques to minimise any stress and misunderstanding they may have when interacting with others and to approach different types of conversation with confidence.
By the end of the course, students will be able to:
• Interact confidently and build rapport when speaking with others
• Engage others by speaking expressively
• Articulate their ideas clearly and concisely
• Ask clartifying questions to avoid misunderstandings
• Manage turn-taking effectively
• Interpret what others are saying and respond appropriately
• Use verbal strategies to turn conflict into cooperation
Tutor Group's weekly breakdown for students
Orientation | ||
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Introductory Class Course introduction Getting to know your study group and tutor Checking your skills | ||
Week 1 Understanding Excellent Verbal Communication • Discovering the importance of good verbal communication • Identifying your strengths and weakness • Establishing personal goals and areas for development | Week 2 Interacting And Building Rapport • Sustaining conversation • Learning how to build rapport | Week 3 Communicating Clearly • Understanding the importance of being direct • Learning how to improve vocal pace and tone • Improving intonation |
Week 4 Communicating Concisely • Structuring your message clearly • Using language foe cohesion and clarity • Learning how to stay on topic | Week 5 Responding To Others • Improving your active listening skills • Avoiding misunderstandings • Practising ways to deal with objections • Taking turns when speaking | Week 6 Handling Difficult Conversations • Understanding your emotional triggers and how to manage them • Developing strategies to respond calmly to emotional or difficult situations • Learning how to express your needs |
How can you take this course?
There are 3 ways you can take this online course, depending on how you wish to study and how much support you require.
Self Study | Tutor Group | Fast Track |
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Duration: • Start any time and work at your own pace | Duration: • Paced weekly learning with your tutor group • 7 weeks | Duration: • Paced daily learning with your tutor group • 10 days (2 weeks) |
Course Breakdown: • 7-10 hours of self-study learning materials | Course Breakdown: • 2 hours of study per week | Course Breakdown: •7 live, online classes • 1 hour of self-study per day |
Included: • Progress dashboard • Signed transcript | Included: • EtonX certificate | Included: EtonX certificate |
Class: • Groups of up to 8 students | Class: • Groups of up to 8 students |
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