Making An Impact
In our Making an Impact course students will develop their assertiveness skills so they can get their ideas and opinions heard and improve their influencing and leadership capabilities. They will get better at listening actively to others and understanding their use of body language and tone of voice. They will use these communication skills to have more of an impact on the world around them.
By the end of the course, students will be able to:
• Communicate opinions clearly and confidently
• Ask for what they want and say 'no' politely
• Moderate their body language and tome of voice to make the right impression
• Ask better questions and summarise what they hear
• Build trust and empathise with others
• Understand and implement different techniques to influence and persuade others
• Identify personal goals and create a plan to achieve them.
Tutor Group's weekly breakdown for students
Orientation | ||
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Introductory Class Course introduction Getting to know your study group and tutor Checking your skills | ||
Week 1 Assertiveness • Completing a self-assessment questionnaire to establish your level of assertiveness • Understanding passive, aggressive and assertive behaviours • Learning the Four Steps to Assertiveness | Week 2 Active Listening And Body Language • Discovering how body language and tone of voice affect communication • Becoming a more active listener by asking better questions and summarising • Practising active listening | Week 3 Making And Refusing Request • Learning the 'Do's and Don'ts' of making requests • Working on saying 'no' in a polite and assertive way • Reassessing your levels of assertiveness |
Week 4 Influence And Empathy • Work out your influencing style • Identify your influencing Role Models • Understand how Empathy Mapping can help you influence the people around you | Week 5 Influence And Trust • Using 'Push' and 'Pull' Influencing techniques • Understanding the Trust Equation • Practising establishing trust and influencing others | Week 6 Influence And Persuasion • Understanding the Six Principles of Persuasion • Creating a persuasive Marketing Plan • Reviewing your Influencing Style |
How can you take this course?
There are 3 ways you can take this online course, depending on how you wish to study and how much support you require.
Self Study | Tutor Group | Fast Track |
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Duration: • Start any time and work at your own pace | Duration: • Paced weekly learning with your tutor group • 7 weeks | Duration: • Paced daily learning with your tutor group • 10 days (2 weeks) |
Course Breakdown: • 7-10 hours of self-study learning materials | Course Breakdown: • 2 hours of study per week | Course Breakdown: •7 live, online classes • 1 hour of self-study per day |
Included: • Progress dashboard • Signed transcript | Included: • EtonX certificate | Included: EtonX certificate |
Class: • Groups of up to 8 students | Class: • Groups of up to 8 students |
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Category: Personal / Consumer | Category: Schools / Tertiary / Training Enquiry | |||||||||
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